Terms & Conditions of Sale

Condition

Items for sale having been lovingly used and enjoyed for many years!! Tea Sets will likely have day to day wear, furniture has lived its own life, rugs welcomed many people through the door and so forth. Whilst every care is taken in compiling the information, we give no guarantee as to the accuracy and we recommend viewing the items in person where possible – additional photography can be supplied on request

Sizes, Counts and Measurements All measurements & Counts & ring sizes are approximations

Condition reports

Condition Reports can be supplied on request.  Additional images or video calls can be made to ensure complete satisfaction before purchase.   These reports are entirely subjective, and we highly recommend viewing the item in person where possible.

Returns

We want all our clients to be fully satisfied with their purchase.   Returns are allowed within 14 days of purchase, a full refund, credit note, or exchange will be provided.   Where delivery or postage have been provided the customer to incur all costs related to the return of the item.  This does not affect your statutory rights.  Restocking fee applies at 20%.

Stock Availability

Website updates are carried out on a frequent basis and every effort is made to ensure that the goods shown on our website are available at the time of purchase.  However, due to the unique nature of our stock and the option to purchase in-store and online we cannot guarantee 100% stock availability online.  Should an item purchased via our website be unavailable at the time of purchase we will contact you as soon as possible and arrange an immediate refund of same.

Gift vouchers

Gift vouchers can be redeemed instore and online.  Gift Vouchers purchased online can be posted to a nominated address.  

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